Terms of service

Terms of Service – ZENLORE Perfumes


This website is operated by ZENLORE Perfumes. Throughout the site, the terms “we”, “us” and “our” refer to ZENLORE Perfumes. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website.

 

1.General Conditions

By using this site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

 

2. Products & Pricing

All products listed on our website are subject to availability.

We reserve the right to:

• Modify or discontinue any product without prior notice

• Change pricing at any time without prior notice

• Limit quantities per customer or order

We strive to display product images and descriptions as accurately as possible. However, actual product appearance may slightly vary.

 

3. Orders & Payments

By placing an order, you agree that:

• All information provided is accurate and complete

• You are authorized to use the payment method submitted

We reserve the right to cancel or refuse any order at our discretion.

If payment is declined or incomplete, the order will not be processed.

 

4. Shipping & Delivery

Shipping timelines provided on our website are estimated and may vary depending on location and courier services.

ZENLORE Perfumes is not responsible for delays caused by courier partners or unforeseen circumstances.


5. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

For hygiene and safety reasons, opened or used perfumes may not be eligible for return unless damaged or defective upon delivery.


6. Intellectual Property

All content on this website including:

• Logo

• Images

• Product names

• Text

• Graphics

are the property of ZENLORE Perfumes and may not be copied, reproduced, or used without written permission.


7. Limitation of Liability

ZENLORE Perfumes shall not be liable for:

• Any indirect or incidental damages

• Allergic reactions due to product usage

• Misuse of products

Customers are advised to perform a patch test before full application.


8. Third-Party Services

We may use third-party services such as payment gateways and courier partners. We are not responsible for issues arising from third-party services beyond our control.


9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of those changes.


10. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: zenloreperfumes@gmail.com

📱 WhatsApp: +91 9496897991