Shipping policy
🚚 Shipping Policy – ZENLORE Perfumes
At ZENLORE Perfumes, we are committed to delivering your order safely and on time across India.
📦 Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
🚛 Shipping Time
Estimated delivery time:
• Metro Cities: 3–5 business days
• Other Cities & Towns: 4–7 business days
• Remote Areas: 5–9 business days
Delivery timelines may vary due to courier operations or unforeseen delays.
💰 Shipping Charges
Shipping charges are calculated at checkout and are paid by the customer.
Any applicable shipping fee will be clearly displayed before payment.
📍 Order Tracking
Once your order is shipped, you will receive a tracking link via:
• SMS
You can track your package in real-time using the provided tracking number.
❗ Delays
While we strive to deliver on time, delays may occur due to:
• High order volumes
• Weather conditions
• Courier partner issues
• Regional restrictions
ZENLORE Perfumes is not responsible for delays caused by courier services after dispatch.
📦 Incorrect Address
Please ensure that your shipping address is accurate.
If an incorrect address is provided and the order is returned, re-shipping charges will apply.
🚫 Order Cancellation After Shipping
Orders cannot be cancelled once they have been shipped.
📞 Need Help?
For any shipping-related queries, please contact us:
Email: zenloreperfumes@gmail.com
WhatsApp: +91 9496897991
We’re happy to assist you.